Quality has been for many years the company’s compass to meeting customers’ expectations and requirements, and also environmental requirements and targets. Quality and attitude towards the environment play an important role in the implementation of key and support processes, including all activities related to the implementation of core activities.
We evaluate our relationship with customers by monitoring key indicators, considering their requirements and satisfaction with us and our work. If there are any needed actions to improve the relationship, we make them. Top management is committed to respecting the quality management system, to continually improve and reach the company’s goal on all levels.
Employees of the organisation are committed to implementing a quality and environmental policy to achieve the goals set with the ISO9001:2015 certification.